Okay, well Pryce already hear me wonderful person to him, but I am still a little irritated, and I am going to vent here... Feel free to comment on the idocracy of america; we are truly becoming one moronic country. My original post was about 1100 words, so I cut it down a little... To spare you guys... haha... if you even read the whole thing, not that a care if you do or don't, I am just venting...
Went to Jersey, visited the beach, rents got drunk, couldnt drive home or afford motel, I paid instead, went into the motel in my bikini, got the biggest room available for about $80, and slept crappily. Got home late, had sand in places sand had no business being, and went to work a half hour late, without even getting a chance to shower.
Here is where the frustrating part comes in.... Rude customers... Never in my life has anyone EVER complained to my bosses about me, in fact I found out today, people went right up to my bosses to say how wonderful and friendly and polite I am... I'm great with the kids, whenever I see them cry I feel so bad, I give them my tips to go play in the arcade and to cheer up a little.
I was to get ice cream for these two women and their children. The one woman offered to pay for it all, and since the order was huge, I kept track of it on my note pad, as waitresses do... Well, when it comes time to pay, the woman decides she will pay for her own kids... Now I don't know whose kids are whose and who ordered what... She got angry at me for the confusion.
Then, she tells me my ice cream scoops are too small compared to the other scoops, and points out a double scoop and compared it to her single scoop. I pointed out the fact that he was paying for a more expensive double scoop, and she argued with me, so I had to ask my coworker, and have her explain to this woman that we are all trained for like a month to scoop the exact same amount.
Then her daughter asks for the "rainbow" ice cream. So I am like "Rainbow sherbet?" and she is like "No, this rainbow one!" and I was like "That's crazy vanilla, are you sure that's what you want?" and the mom was like "That's what she said she wants!" so I make the scoop, give it to the kid, she eats about 1/3 of it, then says she doesn't like it, because it tastes like "nothing". Now, I assumed when I told her that it was crazy vanilla, she would get the point that the colorful ice cream called crazy vanilla, is just vanilla ice cream with crazy colors. But, I guess people are a little too dumb to figure such things out, even though we have all the flavors and what they have in them labeled and noticeable.
When she tried to exchange it, I had to get my boss, who told her it was a no go.
She insulted my boss, everything cooled down, and then I am told to go work prizes. It is when her sweet precious little girl comes to get a 1000 point toy with only 300 tickets that the night for Addy starts becoming really really infuriating.
She comes up to me and tells me "not to ruin her night, it's her birthday" and when I told her that I was only doing my job, she replied, and this is the most infuriating thing I've ever been told at work: "No, I am the boss, I am the customer, she is the customer and
YOUR job is to keep
US happy, and since we aren't happy, you're not doing ur job..." I hate violence, but this is when I was grinding my teeth sitting there thinking in my head,
'You ing wonderful person... You better book it out that door real fast before sweet little Addy starts becoming a little less sweet...' And my coworker saw the look on my face and told me to go get a drink and she'd take it from there.
Then this same woman has the audacity to go to my boss and complain about me, then twist the story around to make it seem like I was being rude and making her child upset. I NEVER UPSET CHILDREN! Hell, I go to the beach and instead of hanging out with this REALLY hot guy that was hitting on me, I hung out with a 6 year old little boy because his sister wouldn't build a sand castle with him and it made him cry. Like really now, then the next day I spent my day with a 9 year old girl at the beach because I was looking for sand crabs to show my little brother, and she wanted to help dig with me... Like, I am not a mean person, especially not to little kids!
Then they brought me into the office, my bosses, to talk to me. Now this scared me, because I came in late and a customer complained to me. I was nearly in tears because this sorta thing had never ever ever happened to me and I was already stressed from the weekend, and things at home, and my stomach has been acting up, and my older brother getting mixed up with drugs and all that, and all the other things I worry about... I thought I lost my job on top of it all!
Thankfully, my one boss (I have two, husband and wife, this one is the guy) was like "I watch you all the time, you do your job very professionally, you are always really polite, always do all you can do to help, you strike up conversation with everyone, which makes them feel very comfortable and given the attention people like to get, and it just astounded me that the complaint was about you of all people." and then I was told that they understood rude customers and that I was off the hook, they just wanted to know what really went on, instead of whatever the customer told them.
And if any of you read that WHOLE thing... well then... I love you... Most people wouldn't waste their time listening to me complain about my night, I jut really really needed to vent.... soooo
I feel better now...
Holy crap, I need better summarizing skillz...